The home of better grilling
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Shipping

US Domestic

All 50 U.S. States
All orders ship standard via UPS Ground or USPS Priority Mail: Orders are shipped according to weight. 

$5.95 for orders up to 1 pound.

$12.65 for orders 1 to 5 pounds.

$17.90 for orders over 5 pounds.

P.O. Boxes ship via USPS Parcel Post. Please contact us for expedited shipping to P.O. Boxes

If you have special requests, please email or call us and we'll do our best to accommodate you.

North America (outside of U.S.) and other International locations are not currently available.

Phone Orders: We encourage you to call with questions. If you prefer to order over the phone, please call us between the hours of 9am- 5pm eastern standard time Monday-Friday.

Processing of Shipments: Shipments are processed only during normal operating hours Monday through Friday in the order they are received. Processing of shipments does not occur on weekends and holidays due to reduced carrier availability. Due to certain time and processing restrictions, expedited shipping (e.g., Express Mail or UPS 2nd Day Air) will be subject to Aura's discretion and carrier availability during normal operating hours as they apply to the specific carrier. We will notify customers if an expedited shipping method cannot be met in the manner and shipment time selected.

Note: USPS and UPS update shipping rates automatically in the shipping tables. Aura Outdoor Products reserves the right to adjust the invoice amount prior to shipment to reflect any changes to the shipping method or rates provided by the shipper. You will be notified by email if your order reflects any changes and your payment method of choice will be billed accordingly.

Please note, Aura Outdoor Products also retains the right to deny any shipments we feel are made in a malicious or fraudulent manner including, but not limited to- use of fraudulent methods of payment, incorrect shipping addresses, or previously denied orders. We will make every attempt to clarify a purchase we deem suspicious in nature before denying the order.